Appraisement and benchmarking of third-party logistic service provider by exploration of risk-based approach

In the present era, Reverse Logistics Support has monitored as a momentous realm, where stuffs are transferred from point of consumption to origin. The companies who provide the logistic equipments, i.e. Truck, Joseph Cyril Bomford, and Shipment, etc. to its partner’s firms called Third-Party Logistics (3PL) service provider. Today, the feasible 3PL service provider evaluation-opt problem is yet an amorous dilemma. The appraisement and benchmarking of logistics service providers in extent of index; allied risk-based indices and their interrelated metrics; outlooked as a great tool for each international firm, in order that firm could obtain their core goals. The novelty of manuscript is that here, a hairy-based approach has been integrated and then implemented upon a novel developed multi hierarchical third-party logistics (3PL) service providers appraisement index in purpose to umpire the 3PL provider for their strong and ill’s core indices. Moreover, the overall score (Si) system has also been carried out for benchmarking the 3PL provider companies, where s1 has been found as the best 3PL service provider. The developed approach enabled the manager of firms to make the verdict towards the best inclusive evaluation process of 3PL performance appraisement and *Corresponding author: Nitin Kumar Sahu, Department of Industrial & Production Engineering, ITGG Central University, Bilaspur, Chhattisgarh, India E-mail: [email protected] Reviewing editor: Shaofeng Liu, University of Plymouth, UK Additional information is available at the end of the article ABOUT THE AUTHORS Nitin Kumar Sahu and Atul Kumar Sahu are assistant professors in Central University Guru Ghasidas Vishwavidyalaya, Bilaspur, C.G, India. Anoop Kumar Sahu is an assistant professor in J.K.I.E, Bilaspur, C.G, India. He earned his BE Degree from I.T.G.G.U, Bilaspur, C.G. He earned his Master Degree in Manufacturing Engineering from N.I.F.F.T, Ranchi, India. His PhD work is on supply chain performance appraisement and benchmarking for manufacturing industries from NIT, Rourkela, India. These authors procured their Bachelor of Engineering Degree in Industrial & Production Engineering and jointly published approximately 10 manuscripts in Scopus index scholarly journals and presented around 12 manuscripts in organized National cum International conferences. The research realm of these authors deal with Multi-Criteria Decision Making (MCDM) applications in production and operation management dilemmas, Supply Chain Performance Measurement (SCPM), Reverse Logistic (RL), Multi-Objective Optimization Approaches (MOOA), Industrial Inspection, Labour and Workforce Utilization in Industries. PUBLIC INTEREST STATEMENT In the present era, the market demand is turbulence, where Supply Chain Management has been found growing towards the collusion due to the compound networking. Consequently, the verdict at apiece instance of up and downstream SC networking searched so momentous. In present exposure, Third Party Logistic (3PL) provider appraisement-evaluation dilemma has been solved. Moreover, manager/readers have been assisted via the Verdict Support System for solving 3PL provider appraisement and evaluation dilemma in extent of firm’s SC up and downstream indices. The reader could also avail this manuscript in objective to answer their real life dilemmas e.g. logistic equipment (Truck, Joseph Cyril Bomford and Shipment, etc.) provider evaluation-opt perspective. Furthermore, it would shine facilities the forthcoming novelist in order to diagnostic their practical problems and even develop robust verdict making system. Eventually, this manuscript encompasses the well relevancy to entertain the public/reader/manager/novelists. Received: 20 July 2015 Accepted: 12 November 2015 Published: 16 December 2015 © 2015 The Author(s). This open access article is distributed under a Creative Commons Attribution (CC-BY) 4.0 license. Page 1 of 21 Anoop Kumar Sahu